Privacy Policy – The Track Team

Last updated: 7 April, 2026

This Privacy Policy explains how The Track Team (“we”, “us”, “our”) collects and uses personal data when you use our application and services (“Service”).

The Track Team
Cabrallaan 7
3526 EW Utrecht
The Netherlands

1. Overview

We only collect and process personal data necessary to provide the functionality of the Service. We do not use your data for advertising or tracking purposes.

2. Personal Data We Collect

We collect the following types of personal data:

Account Information

• Email address

• User ID

Profile Information

• Full name

• Date of birth

• Profile picture (if provided)

• Favorite disciplines

• Profile description

Training and Usage Data

• Workouts, training notes, and results

• Event calendar data (training sessions and competitions)

• Saved workouts

• Performance insights and analytics generated within the app

• Team relationships (e.g., coaches, athletes, training partners)

Technical Data

• Error and crash data via Firebase Crashlytics (e.g., device type, app version, crash logs)

Payment Information

• Payments are processed by third parties (Apple, Google, Stripe via RevenueCat)

• We do not store your payment details

3. How We Use Your Data

We use your data only to:

• Provide and operate the Service

• Enable training planning, analysis, and insights

• Enable team collaboration features

• Maintain and improve app performance and stability

• Process subscriptions via third-party providers

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Contractual necessity – to provide the Service you signed up for

• Legitimate interests – to maintain and improve the Service (e.g., debugging via Crashlytics)

• Legal obligations – where applicable

5. Data Sharing

We do not sell or share your personal data for advertising.

We only share data with the following processors:

• Google Firebase (Google LLC) – authentication, database (Firestore), storage, and crash reporting

• RevenueCat – subscription management

• Stripe – payment processing (web)

• Apple App Store / Google Play Store – in-app purchases

These providers process data on our behalf under appropriate data protection agreements.

6. International Data Transfers

Most of your data is stored within the European Economic Area (EEA) via Firebase (Belgium, Netherlands, Finland).

However, some data (such as authentication data) may be processed in the United States.

Where data is transferred outside the EEA, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs).

7. Data Retention

We retain your personal data only as long as your account exists.

• When you delete your account, your data is deleted immediately

• We do not retain backups of personal data

Payment-related records are handled and retained by third-party providers (e.g., Stripe) as required by law.

8. User-Visible Data and Team Features

Your profile information (such as full name and profile description) may be visible to other users to enable team functionality.

Training data may be shared with team members depending on their role (e.g., coach, athlete).

You control who you add to your team.

9. Your Rights (GDPR)

You have the right to:

• Access your personal data

• Correct inaccurate data

• Delete your data

• Restrict or object to processing

• Data portability

You can exercise most of these rights directly within the app, or by contacting us.

You also have the right to lodge a complaint with your local data protection authority.

10. Security

We take appropriate technical and organizational measures to protect your data, including the use of trusted infrastructure providers such as Google Firebase.

11. Children’s Privacy

The Service is available to users aged 13 and older.

Users under 18 must have consent from a parent or legal guardian.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Continued use of the Service after changes means you accept the updated policy.

13. Contact

For questions or requests regarding this Privacy Policy, contact:

support@thetrackteam.org